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📜 Terms & Conditions for EZ AI Agency

Last Updated: 30 June 2025

Welcome to EZAI Solutions Ltd T/a EZ AI Agency. These Terms & Conditions (“Terms”) govern your access to and use of our websites, services, and applications (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

1. Company Information

EZAI Solutions Ltd / EZ AI Agency Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: hey@ezaiagency.com
Website: https://www.ezaiagency.com

2. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our Services. By using the Services, you represent that you meet this requirement.

3. Services

EZ AI Agency provides software-as-a-service (SaaS) solutions, automation, AI tools, and related consulting. We may update, modify, or discontinue features at any time, with or without notice.

4. Accounts

  • You are responsible for maintaining the confidentiality of your account login details.
  • You agree to notify us immediately if you suspect unauthorised access.
  • You are responsible for all activity that occurs under your account.

5. Subscriptions & Payments

  • Services may be offered on a subscription basis. By subscribing, you agree to pay the fees set out at the time of purchase.
  • All fees are billed in advance and are non-refundable unless otherwise required by law.
  • We may suspend or cancel your account if payments are overdue.
  • Prices are subject to change, but we will provide notice before changes take effect.

6. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable law or regulation.
  • Send spam, unsolicited messages, or unlawful marketing.
  • Upload malicious code, viruses, or harmful content.
  • Infringe the rights of others (including intellectual property, privacy, or data protection rights).

We reserve the right to suspend or terminate accounts that breach these terms.

7. Intellectual Property

  • All content, software, and materials provided by EZ AI Agency remain our property or the property of our licensors.
  • You are granted a limited, non-exclusive, non-transferable license to use the Services solely for your internal business purposes.
  • You may not copy, modify, distribute, or reverse-engineer our software without permission.

8. Data Protection & Privacy

  • We process personal data in accordance with our Privacy Policy.
  • By using our Services, you consent to such processing and confirm that all data you provide is accurate and lawful.
  • You are responsible for ensuring you have appropriate consent when uploading third-party personal data into our systems.

9. International Users

Our Services are accessible globally. You are responsible for complying with local laws in your jurisdiction, including data protection, marketing, and export control laws.

10. Disclaimer of Warranties

Our Services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the Services will be error-free, secure, or uninterrupted.

11. Limitation of Liability

To the maximum extent permitted by law:

  • EZ AI Agency is not liable for any indirect, incidental, special, or consequential damages.
  • Our total liability for any claim arising out of or relating to the Services will not exceed the amount you paid us in the last 12 months.

12. Indemnification

You agree to indemnify and hold harmless EZ AI Agency, its directors, employees, and affiliates from any claims, damages, or expenses arising from your use of the Services or breach of these Terms.

13. Termination

We may suspend or terminate your access if you violate these Terms or if required by law. Upon termination, your right to use the Services will immediately end.

14. Governing Law

  • For UK/EU users: These Terms are governed by the laws of England and Wales.
  • For US users: These Terms are governed by the laws of the State of Delaware, USA.
  • For international users: Local mandatory consumer protections still apply.

15. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website, with the “Last Updated” date at the top. Continued use of our Services after changes means you accept the new Terms.

16. Contact Us

If you have questions about these Terms, please contact us:

EZAI Solutions Ltd / EZ AI Agency Ltd
Email: hey@ezaiagency.com
Phone: +44 203 893 2399
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ